Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to the www.flypets.com and Pet Air and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Pet Air include www.flypets.com and Pet Air. The Pet Air website is a ECommerce site. By using the Pet Air website, you consent to the data practices described in this statement.
Collection of your Personal Information
Pet Air may collect personally identifiable information, such as your name. If you purchase Pet Air's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Pet Air. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pet Air website.
Pet Air encourages you to review the privacy statements of websites you choose to link to from Pet Air so that you can understand how those websites collect, use and share your information. Pet Air is not responsible for the privacy statements or other content on websites outside of the Pet Air website.
Use of your Personal Information
Pet Air collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Pet Air may also use your personally identifiable information to inform you of other products or services available from Pet Air and its affiliates. Pet Air may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Pet Air does not sell, rent or lease its customer lists to third parties.
Pet Air may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pet Air, and they are required to maintain the confidentiality of your information.
Pet Air will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pet Air or the site; (b) protect and defend the rights or property of Pet Air; and, (c) act under exigent circumstances to protect the personal safety of users of Pet Air, or the public.
Use of Cookies
The Pet Air website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pet Air pages, or register with Pet Air site or services, a cookie helps Pet Air to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pet Air website, the information you previously provided can be retrieved, so you can easily use the Pet Air features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pet Air services or websites you visit.
Security of your Personal Information
Verisign
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that Pet Air is "Verisign Authenticated."
Children Under Thirteen
Pet Air does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Pet Air by contacting us here:
- Web page: http://www.flypets.com
- Email: petair@flypets.com
- Phone: (816) 471-3852
Changes to this Statement
Pet Air will occasionally update this Statement of Privacy to reflect company and customer feedback. Pet Air encourages you to periodically review this Statement to be informed of how Pet Air is protecting your information.
Contact Information
Pet Air welcomes your questions or comments regarding this Statement of Privacy. If you believe that Pet Air has not adhered to this Statement, please contact Pet Air at:
Pet Air
1527 Grand BLVD
Kansas City, Missouri 64108
Email Address: petair@flypets.com
Telephone number: (816) 471-3852
Effective as of April 14, 2017
