Book Online Reservations for Your Pet with Pet Air

MO-KAN-IA PICKUP CUSTOMERS PLEASE USE THE BOOK MO/KAN/IA PICKUP RESERVATIONS PAGE

 
08/07/18 Quick note about booking and shipping on United......more updates to follow.... 

SHIPPING ON UNITED: BE SURE YOU HAVE A PICTURE OF YOUR PET ATTACHED TO THE TOP OF YOUR KENNEL. ALSO YOU NEED TO GIVE THE UNITED AGENT A COPY OF THE SAME PICTURE FOR THEIR FILES. YOU WILL ALSO NEED TO GIVE THE UNITED AGENT THE COMPLETED, SIGNED AND DATED CUSTOMER ACKNOWLEDGEMENT FORM. YOUR SHIPMENT WILL NOT BE ACCEPTED WITHOUT THE PICTURES AND ACKNOWLEDGEMENT FORM.  >>>WE  NEED A PICTURE OF YOUR PET A PICTURE OF YOUR KENNEL  A COPY OF YOUR HEALTH CERTIFICATE AND A SIGNED AND DATED COPY OF UNITEDíS CUSTOMER ACKNOWLEDGEMENT FORM BY 2:00PM AT LEAST FIVE  DAYS PRIOR TO SHIPPING.  ANY OF THESE SENT ON SATURDAYS, SUNDAYS OR HOLIDAY WILL NOT START THE FIVE DAY COUNT UNTIL THE FOLLOWING BUSINESS DAY. UNITED WILL NOT GIVE US FINAL CONFIRMATION UNTIL WE SEND THEM ALL OF THE ABOVE.

 

Delta Airlines Update:

Effective August 1st, 2018

Delta is changing their temperature guidelines.

The new high temperature for acceptance will be 80 degrees.

The new low temperature for acceptance will be 20 degrees.

Also Delta will no longer accept live animal shipments as Dash. 
 
American Airlines Adds Surcharge To All Shipments.
 

Effective June 28, 2018 American Airlines is adding a VSC surcharge to all shipments. Minimum charge per domestic shipments will be $7.50 and $25 per international shipment. The VSC surcharge will be added as a line item charge to all shipments on American beginning June 28. 

 

United Airlines Resumes Pet Shipping

 August 1, 2018 

 United will no longer ship any snub nose breeds or snub nose breed mixes 

 
Special Announcement: 
  On May 1st United Airlines informed us they will no longer ship snub nose breeds or snub nose breed mixes. With this decision at this time we have no way to transport these breeds or breed mixes by air. 

  To make an online reservation you must have a current Pet Air Shipping Account and email address on file in our web site database. On line reservations are checked on normal business days, Monday through Friday, holidays excluded. As with phone reservations, three business days advance notice is required or a rush fee will apply. Please enter your email address and password below and press the Submit button so we can look up your online account by email address. If you have changed your email address we will need to change it in our database so you can use our online reservation system.

  If the receiver is paying for the shipment there will be an additional $100 service fee. Receiver will need to call us with a valid Mastercard or Visa credit card number.

Health Certificate. A health certificate no more than ten days old is required on all dog and cat shipments. Dogs and cats over 12 weeks old must have a current rabies vaccination. The date and type of rabies vaccine given must be listed on the health certificate. Other animal may or may not need a health certificate. We will cover the requirements after a reservation has been received and processed. Pet Travel Agent
Refund Policy for cancelled reservations. Any reservation that is cancelled for any reason, including weather, once a reservation has been made will be charged a cancellation fee of 25% or $25 whichever is greater. No refunds will be made on the Fed Ex or mailing fee charged to send the shipper their shipping packets once packets have been sent out. There is no charge for rescheduling a shipment for a later date. Refunds for cancelled shipments may be obtained by returning the shipping packet with the original air waybills and shipping labels to Pet Air 1527 Grand Blvd. Kansas City, MO 64108. Shipping packets with the above listed contents must be returned within 14 days of cancellation or no refunds will be made. If air waybills for your shipments are at the airport and you cancel the 25% cancellation fee will still apply.

Kennel Size. If kennel size is larger than booked or shipment weighs more than booked, shipper agrees to pay the higher price of shipping.

Pricing. Price estimates received online or by phone may or may not be the actual price of shipping. Prices are based on the exact size of the kennels you are shipping, breed being shipped, the airline we use, cities you are shipping to and from and the airline service level used. This page is not intended to be or should be used as a way to receive a price estimate. Price estimates are available by phone or by filling out our price estimate form at http://www.flypets.com/price.asp . This page is for making reservations only.

Flight delays and/or cancellations: Pet Air is not responsible for any flight delays or cancellations. We recommend you check the flight status on the airline's website that you are shipping on. Pet Air does not check flight status on flights unless the shipper calls us about a delay or cancellation.

Health Certificate. A health certificate no more than ten days old is required on all dog and cat shipments. Dogs and cats over 12 weeks old must have a current rabies vaccination. The date and type of rabies vaccine given must be listed on the health certificate. Other animal may or may not need a health certificate. We will cover the requirements after a reservation has been received and processed. 

By entering your email address below you agree to all terms and conditions of booking and shipping with Pet Air set forth above and elsewhere on our web site.

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Fly Pets has added a password system to ensure the security of your data.
If you do not have your new password please click on "Forgot Password" to have the temporary password sent to your e-mail address.

If you do not have a shipping contract on file in our web site database, click here to create one.