MO-KAN-IA PICKUP CUSTOMERS PLEASE USE THE BOOK MO/KAN/IA PICKUP RESERVATIONS PAGE ON THE LEFT
NEW SECURITY MEASURES
ALL FOOD TAPED ON KENNELS MUST BE IN A CLEAR BAG SECURED WITH CLEAR TAPE
ONLY SMALL BAGS OF FOOD WILL BE ACCEPTABLE
ALL HEALTH CERTIFICATES MUST BE IN A CLEAR PACKING ENVELOPE
AS ALWAYS NO TOYS OR MEDICATIONS MAY BE PUT INSIDE OR TAPED ON THE KENNEL
ONLY BEDDING MATERIAL, FOOD AND WATER CONTAINERS, AND ANIMALS ALLOWED IN KENNEL
ALL OTHER ITEMS WILL BE REMOVED AND DISCARDED WE RECOMMEND YOU DO NOT SEND REGISTRATION PAPERS WITH YOUR SHIPMENTS
To make an online reservation you must have a current Pet Air Shipping Account and email address on file in our web site database. On line reservations are checked on normal business days, Monday through Friday, holidays excluded. As with phone reservations, three business days advance notice is required or a rush fee will apply. Please enter your email address and password below and press the Submit button so we can look up your online account by email address. If you have changed your email address we will need to change it in our database so you can use our online reservation system.
If the receiver is paying for the shipment there will be an additonal $100 service fee. Receiver will need to call us with a valid Mastercard or Visa credit card number.
Refund Policy for cancelled shipments. Any shipment that is cancelled for any reason, including weather, once a reservation has been made will be charged a cancellation fee of 25%. No refunds will be made on the Fed Ex or mailing fee charged to send the shipper their shipping packets once packets have been sent out. There is no charge for rescheduling a shipment for a later date. Refunds for cancelled shipments may be obtained by returning the shipping packet with the original air waybills and shipping labels to Pet Air 1527 Grand Blvd. Kansas City, MO 64108. Shipping packets with the above listed contents must be returned within 14 days of cancellation or no refunds will be made. If air waybills for your shipments are at the airport and you cancel the 25% cancellation fee will still apply.
Kennel Size. If kennel size is larger than booked or shipment weighs more than booked, shipper agrees to pay the higher price of shipping.
By entering your email address below you agree to all terms and conditions of booking and shipping with Pet Air set forth above and elsewhere on our web site.
Email address:
Password: Forgot Password
Change Password
Fly Pets has added a password system to ensure the security of your data. If you do not have your new password please click on "Forgot Password" to have the temporary password sent to your e-mail address
If you do not have a shipping contract on file in our web site database,
click here to create one.
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